Frequently Asked Questions

Reduce costs: Complete automation of operations and cloud infrastructure reduces tour operators’ administrative and operational costs by up to 80%.

Easy to implement: Toursys is 100% environmentally friendly, as it eliminates paper and operates with low energy consumption. It is also user-friendly, allowing it to operate in a graphical environment and in any language, requiring no technical skills.

Reduce risks: Toursys fully automates all processes, creating a quote in minutes, pulling seasonal rates, group rates, children’s rates, regional rates, virtual tour desks, and allotment control from the database, notifying you of expiration dates on supplier contracts and liability policies.

Innovation: It uses the latest technology available worldwide for highly scalable environments like Amazon, Google, and Microsoft, and can be used on a smartphone as well as a laptop. Toursys includes a semantic language translator for tourism services that uses artificial intelligence, meaning it can create quotes in Spanish and send them in Russian without the need for an external translator.

Data security and confidentiality: All information is stored on Amazon, Google, or Microsoft servers. Data backups are made every 5 minutes, and information can only be accessed by the end user.

New markets: Toursys makes it easier to offer all of Costa Rica’s tourism offerings worldwide through its Toursys B2B platforms for tour operators and Toursys B2C platforms for end customers.

Benefits for your business management: Toursys allows you to monitor your business in real time. It provides information on profitability by client, by type of service, and the performance of each employee, comparing the number of quotes issued and the number converted into bookings.

Benefits for your sales team

Toursys allows your employees to quickly create personalized, professional quotes from your product catalog or sales manual.

Benefits for your company

Toursys provides your management with tools that will help you make faster decisions based on up-to-date information, identifying changes in the tourism industry market.

Toursys enables you to go beyond your clients’ expectations by delivering fast, accurate results every time.

Toursys allows it:

– Create customized quotes for tours, transportation, and vacation packages.

– Manage your providers’ information and services while monitoring updated rates

– Automatically export your quotes to Word, PDF, and XML

– Automatically generate your reservations and vouchers with Word, PDF and XML

– Manage and control daily services.

– Manage reservations with suppliers and customers.

– Issue service invoices to your customers

– Process your payments to suppliers

– Manage prices and margins by customer and by service

– Create group reservations

There are many advantages to using the cloud over on-premises systems:

1. Reduction of time to benefit

Since the system works over the Internet, all you need to configure are your computers. Once they’re up and running, Toursys can be accessed from any Internet browser.

2. Lower costs

Instead of paying for your own hardware, with cloud-based solutions, you only pay for what you use. This means the cost of using the latest technology is distributed among each user, making it lower for everyone.

3. Scalability and integration

With traditional software running on-premises, you’d need to purchase more servers to expand your business. With cloud-based solutions, you only need to purchase an additional license to expand your workforce.

4. Software update

With cloud-based applications, you don’t need to worry about installing the latest software update because it’s done automatically. Once we update the Toursys servers, everyone will have the latest software version.

The number of tourists using smartphones and tablets is growing rapidly; however, many travel companies have not optimized their systems to be mobile-friendly.

Yes, everything is included for free.

No, you can use Toursys in your native language and in your country’s time zone.

Toursys is designed for inbound tour operators, travel agencies, transportation service companies, and hotels that offer package tours and organize events.

No, Toursys can be easily operated by one to hundreds of people..

Yes, your information is stored on Amazon AWS, Microsoft Azure, and Google Cloud servers, companies that automatically back up all your data daily.

Only people with a username and password can access your information, and only you can generate these passwords. You can assign roles for each user, so you can control who can view, edit, and modify your customer or supplier data.